fc fachai Terms and Conditions – Please Read Before Playing

By accessing, registering with, or using any part of the fc fachai platform — whether through the website at fcfachai.vu or through the fc fachai mobile application — you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the platform.

These Terms apply to all visitors, registered players, and any other persons who interact with fc fachai in any capacity. Your continued use of the platform following any update to these Terms constitutes your acceptance of the revised version.

To be eligible to register and play on fc fachai, you must:

• Be at least 21 years of age at the time of registration.
• Be a resident of the Philippines or otherwise legally permitted to participate in online gaming activities.
• Not be self-excluded or otherwise restricted from accessing online gaming platforms.
• Provide accurate, truthful, and complete personal information during and after registration.

fc fachai reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension or closure.

Each player is permitted to hold one (1) account on fc fachai. Creating duplicate, multiple, or shared accounts is strictly prohibited and will result in the closure of all associated accounts and forfeiture of balances.

When registering, you agree to provide your real name, a valid Philippine mobile number, and other information as required. OTP verification is used during registration to confirm your mobile number.

All players are required to complete Know Your Customer (KYC) identity verification before their first withdrawal. This involves submitting a valid government-issued ID. fc fachai may request additional documentation at any point for security, compliance, or fraud prevention purposes.

You are responsible for maintaining the confidentiality of your account credentials. Sharing your login details with any other person is prohibited. If you suspect unauthorized access to your account, contact fc fachai support immediately at [email protected].

All transactions on fc fachai are conducted in Philippine Peso (PHP). Deposits may be made using supported Philippine payment methods, which include Philippine bank transfer and local e-wallets such as GCash and Maya. Supported payment channels are displayed at the time of deposit in your account.

Deposits are credited to your fc fachai wallet once the transaction is confirmed through the respective payment channel. Processing times vary depending on the payment method used. fc fachai is not responsible for delays caused by third-party payment providers.

You may only deposit funds from payment accounts registered in your own name. Depositing on behalf of another person, or using another person's payment account, is not permitted.

fc fachai does not charge fees for standard deposits. However, your bank or e-wallet provider may apply their own charges — please check with your provider before initiating a transaction.

Withdrawal requests are processed to the same Philippine payment channel used for your deposit where possible. Withdrawals are paid in Philippine Peso (PHP) and credited to the account you nominate during the withdrawal request process.

KYC verification must be completed before any withdrawal can be processed. This is a one-time requirement. Players who have not completed KYC may not be able to withdraw funds until verification is approved.

fc fachai aims to process approved withdrawal requests promptly. Processing times vary depending on the payment method and the time of the request. We do not guarantee specific processing times, and external factors such as bank processing hours in the Philippines may affect when funds arrive.

Withdrawals will only be approved once all applicable wagering requirements associated with any active bonus have been met. Attempting to withdraw before meeting these requirements may result in the forfeiture of associated bonus funds.

fc fachai may offer bonuses, promotions, cashback, and other incentives to eligible players from time to time. Each promotion is subject to its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and validity periods. These terms will be communicated clearly when the promotion is made available.

fc fachai reserves the right to withdraw, amend, or discontinue any promotion at any time. Bonuses claimed through fraudulent activity, multiple account abuse, or any breach of these Terms will be voided and the associated account may be closed.

Unless specifically stated otherwise in the promotion's individual terms, bonuses may only be claimed once per player, household, device, or IP address.

All games available on fc fachai — including slots, live casino tables, eBingo, and sports betting markets — use certified Random Number Generator (RNG) technology or live streaming feeds to ensure fair outcomes. Results are independently determined and not influenced by prior results or player account status.

By placing a bet, you acknowledge that you understand the rules of the game or market you are participating in, and that all outcomes are subject to chance. fc fachai does not guarantee any specific result or level of return from any game or betting activity.

In the event of a dispute regarding a game outcome, the result recorded in fc fachai's system logs shall be considered the definitive record. If you believe a technical error has affected your game, you must report this to support within 48 hours of the event.

The following activities are strictly prohibited on fc fachai and may result in immediate account suspension, permanent closure, and forfeiture of funds:

• Creating or operating multiple accounts on the platform.
• Using automated bots, scripts, or software to interact with any part of the platform.
• Attempting to exploit system errors, glitches, or technical malfunctions for financial gain.
• Collusion with other players to manipulate game outcomes or betting results.
• Money laundering, fraudulent chargebacks, or any other financial crime.
• Providing false identity information or impersonating another person.
• Accessing the platform from a jurisdiction where online gaming is prohibited.
• Allowing a minor to access or play using your account.

fc fachai cooperates fully with law enforcement and regulatory authorities in investigating suspected financial crimes. Any funds associated with prohibited conduct may be frozen pending investigation.

fc fachai is committed to supporting responsible gaming practices for all Filipino players on the platform. We provide tools to help you manage your play, including account activity tracking, session history, and access to self-exclusion resources.

You may request a self-exclusion by contacting support at [email protected]. Once a self-exclusion is in place, we will take reasonable technical steps to prevent access. If you feel you are experiencing problem gambling behaviour, we encourage you to seek assistance from professional support services.

fc fachai will never contact players with promotional material that contradicts responsible gaming principles, and we will not promise or imply guaranteed winnings in any communication.

fc fachai reserves the right to suspend or permanently close any player account at its discretion, with or without prior notice, if it reasonably believes that:

• A player has breached any provision of these Terms and Conditions.
• An account shows signs of fraudulent, abusive, or suspicious activity.
• Continuing to maintain the account would create a legal, regulatory, or reputational risk for fc fachai.

Players may also close their own account voluntarily at any time by contacting support. Genuine winnings and remaining balances (subject to KYC and wagering requirements) will be returned to the player upon closure unless funds are associated with a violation of these Terms.

fc fachai provides the platform on an "as is" basis. While we make every effort to maintain uninterrupted service, we do not guarantee that the platform will be available at all times or free from technical errors. We will not be liable for losses caused by platform downtime, connectivity issues, or circumstances beyond our reasonable control.

To the fullest extent permitted by applicable law, fc fachai's total liability to any player arising from use of the platform shall not exceed the net amount deposited by that player in the 30 days preceding the event giving rise to the claim.

fc fachai is not responsible for decisions made by players in the course of gameplay. All bets and plays are made voluntarily and at the player's own risk.

fc fachai may update these Terms and Conditions from time to time. When material changes are made, we will update the "Last Updated" date at the top of this page. Where appropriate, we may also notify registered players via the email address associated with their account.

It is your responsibility to review these Terms periodically. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the platform and may request account closure.

If you have any questions about these Terms and Conditions or any other aspect of your fc fachai account, our support team is available to assist you.

You can also visit our FAQ page for answers to common questions about accounts, payments, and gameplay on fc fachai.